Billing & Payments
Utility Billing Dates
The City of Camden utility services are billed in two cycles each month, with utility payments due on the 4th or the 20th of each month. A 5% penalty is charged for all amounts not paid by 5:00 pm on their due date. Additionally, any balance not paid by 5:00 p.m. the day before a determined “cut off” date, as identified on the utility bill, is subject to disconnection of service and a $40.00 service charge. Please call our Finance Department with any questions at 803-432-2421, Mon-Fri 8:15 am – 5:00 pm.
Helpful Links for Residents
PUBLIC NOTICE (February 1, 2023): Rising energy demand has resulted in a significant increase in fuel needs (natural gas) for power generation. In July 2022, the City of Camden implemented a per kilowatt hour Purchase Power Adjustment Surcharge (PPA) on all electric usage. The current PPA rate is $0.015 per kilowatt hour.
See the 2024-2025 Fiscal Year Electric Rate Schedule.
NEED HELP UNDERSTANDING YOUR UTILITY BILL?
Click here for a sample utility bill and explanation.
Payment Options:
– Automatic Bank Draft**(see right)
– Pay Online
– In Person – Camden City Hall – 1000 Lyttleton Street
– Finance Dept/Drive Thru Window
Monday-Friday 8:15 am – 5:00 pm (except holidays)
– Drive-up Night Deposit Box – located at the parking lot entrance
– Night Deposit Box – located on the porch entrance of the Finance Dept
– U.S. Postal Service (by mail)
**ADVANTAGES TO AUTOMATIC BANK DRAFT:
Free service – No additional fees | No waiting in lines – saves time
No check to remember to write | No envelope or stamp required
Receive monthly bill as usual | Drafted on Due Date
Download and print the Bank Draft Payment Form, complete and bring to City Hall with a voided check. Or, complete and email to Shannon Roach, sroach@camdensc.org, with a photo of a voided check. Please make sure that routing and account numbers are clearly visible.
Customer Service/Utility Billing Department
The Customer Service/Utility Billing Department is located at 1000 Lyttleton Street, Camden, SC 29020. This department is responsible for the billing and collection of all utility bills. All requests for utility service on residential and commercial customers start here, along with business license requests and payment of building permits. Requests to initiate service must be in person. Please call 803-432-2421 for questions about your bill or report a power outage.
Senior Rate Credit
City of Camden utility customers may qualify for a monthly bill credit of $25.00. If you are 65 or more years of age and have a total family income of less than 200% of federal poverty level for a family of 2, as established by the Department of Health and Human Services OR you are totally and permanently disabled according to the Supplemental Security Income (SSI) definition of disability and have a total family income of less than 200% of federal poverty level for a family of 2, as established by the Department of Health and Human Services, you qualify for a monthly utility billing credit of $25.00. City of Camden customers are required to confirm their status at least once per year. A customer is entitled to one Senior Rate Credit per month, regardless of the number of accounts held by the customer.
ADDITIONAL RESOURCES AND INFORMATION
If you are having difficulty paying your utlity bill, there are a variety of community resources availalbe to assist.
Wateree Community Actions – Kershaw County Office – 803-722-0059
United Way of Kershaw County – 803-432-5456
Christian Community Ministries – 803-432-1431
SC Homeowner Rescue Program – 803-702-5222
For tips on how to lower energy costs in your home, please visit the State of South Carolina Energy Office’s website.
The SC Weatherization Assistance Program (WAP) enables low-income families to reduce their energy bills by making their homes more energy efficient. Funds are used to improve the energy performance of dwellings families in need, using the most advanced technologies and testing procedures available in the housing industry. To be eligible for this benefit program you must be a South Carolina resident and you must need help with home energy costs. Contact Kenneth Barnes for more information at 803-250-2984
Preference is given to:
Elderly – 60 years of age and older
Disabled – Families with one or more members with a disability
Households with children under age 18
If you receive Supplemental Security Income or Aid to Families with Dependent Children, you are automatically eligible to receive weatherization services.
Additional resources may be available at SC211.