FOR IMMEDIATE RELEASE
October 2, 2025
Camden, S.C. – The City of Camden is excited to announce the installation of a state-of-the-art Advanced Metering Infrastructure (AMI) system, set to begin next week. This initiative will enhance the accuracy, efficiency, and responsiveness of the City’s utility services, including water, sewer, and electric meters.
What is AMI?
Advanced Metering Infrastructure (AMI) is a modern technology that enables two-way communication between utility meters and the City’s central system. Through secure wireless signals, AMI allows for real-time data collection, providing both the City and residents with up-to-date information on utility usage.
“Implementing the AMI system is a significant step forward for Camden,” said City Manager Matt DeWitt. “This technology allows us to provide more accurate billing, respond faster to issues, and give residents the tools they need to manage their utility usage effectively. We’re excited about the positive impact this will have on our community.”
Benefits to the Community
The implementation of the AMI system will bring several important benefits to Camden residents:
• Accurate Billing: Real-time data ensures precise billing, eliminating estimated charges and discrepancies.
• Enhanced Leak and Outage Detection: The system can quickly identify unusual consumption patterns, aiding in the rapid detection and resolution of water leaks. AMI will also provide electric outage and power quality information to alert City employees to potential issues.
• Improved Customer Service: Residents will have access to detailed usage information, empowering them to make informed decisions about their utility consumption.
• Operational Efficiency: The City can monitor and manage utilities more effectively, leading to better resource allocation and service delivery.
According to Jack Thornsberry, Director of Public Utilities for the City of Camden, “the AMI system will allow the City of Camden to greatly enhance customer service, accuracy, and transparency of meter reading data for our customers. The City and customers will be able to drill down and analyze electric and water consumption at their homes and businesses.”
What Residents Can Expect
Beginning next week, City crews will start installing AMI meters throughout Camden. The installation process is designed to be seamless, with no need for entry into homes or businesses. All water meters are located in exterior pits or vaults, while electric meters are mounted on the exterior of homes and businesses.
• The first wave of the project will focus on water meter installations, which are expected to take place over the next several months.
• Electric meter installations will follow in early 2026.
• Residents should experience minimal disruption during this process.
Looking Ahead
Once complete, the AMI system will position Camden as a leader in modern utility management, while giving residents more tools to manage their household and business utility usage.